Valentine gift. Beauty Woman hands holdi
Gifting Solutions

FREQUENTLY ASKED QUESTIONS

TERMS AND CONDITIONS

Answers to Common Questions

 

Do you sell offline

Yes We have a retail store as well. The details are given on the contact us page

Which Payment Methods Do YOu Accept?

We use all commonly used payment methods - Credit Card, Debit Card, Paytm, Google Pay, Direct Bank Transfer through NEFT or IMPS and UPI as well

Returns policy

We offer a seven days return policy. Good returned within seven days should be accompanied with the original bill and any other particulars shared at the time of sale. Please call us on 7400052265 or mail us at info@regalo.net.in to understand the return related procedures

do you offer gift cards

Yes, we offer gift cards with customisable denominations. Please get in touch with us to know more

Where all do you ship to?

We ship to all cities across India. We choose reputed courier services. Depending on the location, the courier may take 7-14 days from order placement Local deliveries within three kilometres radius may be personally delivered using our own in-house delivery personnel

Any quantity restrictions

No, we don't have restrictions but we it may impact delivery schedules which will be communicated to you before the sale

Do you insure goods before shipment

We may do it if a customer insists. It will entail additional costs and will be charged to the customer

How are refunds made

Refunds if any are made directly to the account of the concerned individual through which the payment was made  7-10 days after receiving the product or in the case of a failed transaction too.