Gifting Solutions
FREQUENTLY ASKED QUESTIONS
TERMS AND CONDITIONS
Answers to Common Questions
Do you sell offline
Yes We have a retail store as well. The details are given on the contact us page
Which Payment Methods Do YOu Accept?
We use all commonly used payment methods - Credit Card, Debit Card, Paytm, Google Pay, Direct Bank Transfer through NEFT or IMPS and UPI as well
Returns policy
We offer a seven days return policy. Good returned within seven days should be accompanied with the original bill and any other particulars shared at the time of sale. Please call us on 7400052265 or mail us at info@regalo.net.in to understand the return related procedures
do you offer gift cards
Yes, we offer gift cards with customisable denominations. Please get in touch with us to know more
Where all do you ship to?
We ship to all cities across India. We choose reputed courier services. Depending on the location, the courier may take 7-14 days from order placement Local deliveries within three kilometres radius may be personally delivered using our own in-house delivery personnel
Any quantity restrictions
No, we don't have restrictions but we it may impact delivery schedules which will be communicated to you before the sale
Do you insure goods before shipment
We may do it if a customer insists. It will entail additional costs and will be charged to the customer
How are refunds made
Refunds if any are made directly to the account of the concerned individual through which the payment was made 7-10 days after receiving the product or in the case of a failed transaction too.